Hot Deals!

Frequently Asked Questions (FAQs)

LIGHT OPERATION:

1. WHAT IS THE DIFFERENCE BETWEEN YOUR C-700 AND S-700 EXHIBIT LIGHTS?

Both models are very similar in performance and work well with most banner stands and display structures. The primary difference between the two models is aesthetic (i.e. the look or style). If you prefer the look of a straight-arm, you should go with the S-700. Similarly, of you prefer the look of a curved-arm, you should go with the C-700. Having said that, the curved-arm of the C-700 slightly shortens this fixture's reach and therefore centers more of the fixture's weight over the structure it is illuminating. This in turn creates a more stable configuration. As a result, the C-700 works very well when paired with small, light-weight structures (i.e. narrow retractable banner stands or smaller table-top displays), which benefit from this added stability. Conversely, the straight-arm of the S-700 places the light's head a little further out from the structure it is illuminating. As a result, you will get a slightly wider spread of light with the S-700 (roughly 1 inch on either side). The additional light coverage of the S-700 is not significant, so if you prefer the look of a curved fixture, then you should go with the C-700.

 

2. HOW LONG WILL MY LED BULBS LAST?

Our LED bulbs are considered "solid state" devices, so there are no gases or filaments to burn out and no moving parts to fatigue. As a result, life expectancy is approximately 40,000 hours. This of course means you will have much lower replacement and maintenance costs compared to traditional lighting options (i.e. fluorescent, incandescent or halogen). Over time, eliminating the costs associated with continually replacing fluorescent, incandescent or halogen lights can add up to a significant savings.

 

3. WILL YOUR EXHIBIT LIGHTS ATTACH TO MY EXISTING LIGHT BRACKETS OR CLAMPS THAT CAME WITH MY DISPLAY?

Most likely yes. Many display manufacturers (Skyline, Nimlok, Nomadic, Orbus, etc.) design custom brackets or clamps that attach to their displays in unique ways. However, the vast majority of these same display manufacturers all incorporate an "18mm Rail System" (trade show industry standard) for attaching the actual light fixture to the bracket or clamp itself. All of our exhibit light bases are designed to accept this industry standard 18mm Rail System. To determine if your custom brackets or clamps incorporate the 18mm Rail System, simply measure from outside edge to outside edge of each rail of your existing brackets or clamps (see pictures below). In the unlikely event your existing brackets or clamps are not compatible with our lights, we carry a full line of nine brackets and clamps that fit perfectly with our lights and allow them to be easily attached to virtually any exhibit structure or surface. Please note your choice of one clamp or bracket per light is included with the purchase of all our exhibit light kits.

Trade show booth lighting brackets

 

BATTERY OPERATION:

1. HOW LONG WILL MY LIGHTS RUN ON BATTERY POWER?

One light (S-700 model or C-700 model) will run a little over 14 hours on a full battery charge. If you are powering more than one light, simply divide 14 hours by the number of fixtures you are powering. For example, if you are powering two lights, they will each run roughly 7 hours (14 hours / 2 = 7 hours). Similarly, three lights will run roughly 4 hours 40 minutes (14 hours / 3 = 4.7 hours).

 

2. HOW LONG DOES IT TAKE TO CHARGE THE MOBILE POWER CENTER?

If the Mobile Power Center ("MPC") is fully discharged (i.e. only one indicator light illuminates in a blinking fashion after "quick pressing" the power button) it will take a little over 4 hours to fully recharge it. Similarly, if the MPC is only half discharged (i.e. 2 indicator lights illuminate after "quick pressing" the power button) it will take half that time, or roughly 2 hours.

 

3. WILL MY LIGHTS SLOWLY BEGIN TO DIM WHEN RUNNING ON BATTERY POWER?

No, your lights will maintain a constant and perfectly consistent level of brightness throughout the entire discharge cycle of the Mobile Power Center. In other words, your lights will run just as bright in last hour of operation as they did in the first hour of operation. Please note your lights will automatically power-off when the Mobile Power Center is fully discharged.

 

4. WHY DO I NEED TO "PRESS & HOLD" THE POWER BUTTON ON THE MOBILE POWER CENTER TO TURN ON MY LIGHTS?

The press & hold (i.e. "long press") feature has been designed into the Mobile Power Center ("MPC") for two important reasons. First, it helps to avoid accidentally turning on the battery and discharging it. And second, because the MPC is capable of charging a variety of electronic devices (i.e. laptops, netbooks, gameboys, etc), care should be taken to select the proper voltage when powering these other devices. The long press helps to avoid accidentally turning on the MPC with the incorrect voltage selected and potentially damaging your electronic device. In other words, it forces you to think about turning on the MPC for a few seconds before the battery will actually engage. Please note our LED lights can safely run at any voltage setting on the MPC. However, many other electronic devices are sensitive to voltage and can be damaged if operated at the wrong voltage.

 

5. HOW CAN I TELL HOW MUCH CAPACITY REMAINS IN THE MOBILE POWER CENTER?

To check the current state of charge of the Mobile Power Center ("MPC"), quickly press & release (i.e. "quick press") the power button and view the 4 blue indicator lights on the side of the MPC. Capacity remaining corresponds to the # of lights that solidly illuminate as shown below:

  • 1 Light    =  0 - 25%
  • 2 Lights  =  25 - 50%
  • 3 Lights  =  50 - 75%
  • 4 Lights  =  75 - 100%

Please note if only one indicator light illuminates in a blinking fashion, it indicates the MPC is fully discharged and should be recharged.

 

6. HOW LONG DO I NEED TO "PRESS & HOLD" THE POWER BUTTON ON THE MOBILE POWER CENTER BEFORE IT TURNS ON?

In general, the Mobile Power Center ("MPC") will turn-on when you press and hold the power button for roughly 3-5 seconds (we refer to this as "long pressing" the power button). However, you will experience some variability in this 3-5 second time period if you attempt to power-on your MPC immediately after it has powered-off. Please understand that after powering-off, your MPC needs about 10 seconds to fully "reset" itself (several self-diagnostic tests are performed during this period). If you try to turn the MPC back on during this brief "reset" period, it will likely not turn-on at all or turn-on in a delayed fashion. To avoid this, it's best to wait about 10 seconds after your MPC has powered-off before attempting to turn it back on.

 

7. WHAT HAPPENS IF I TURN-ON THE MOBILE POWER CENTER WITH NOTHING CONNECTED TO IT?

If you power-on the Mobile Power Center ("MPC") with nothing connected to it, it will automatically power-off after roughly 12-15 seconds to conserve power. Similarly, if you power-on the MPC with your lights attached but turned-off (i.e. the "on/off" switch located on the light's power cord set to the "off" position), the MPC will also automatically power-off after roughly 12-15 seconds because the connected lights are not drawing any power. Please note that after powering-off, the MPC needs about 10 seconds to fully "reset" itself (several self-diagnostic tests are performed during this period). If you attempt to turn the MPC back on during this brief "reset" period, it will likely not turn-on at all or turn-on in a delayed fashion. To avoid this, it's best to wait about 10 seconds after your MPC has powered-off before attempting to turn it back on.

 

8. DO I NEED TO PURCHASE AN AC ADAPTER TO CHARGE MY MOBILE POWER CENTER?

Most likely, No. All of our light kits and exhibit lights already come standard with an AC Adapter (which powers the lights when plugged into a wall outlet or power strip). This same AC Adapter may also be used to charge the Mobile Power Center (MPC), should you have one. If you are purchasing an MPC and are not also purchasing a light kit or light fixture (or have not purchased a light kit or light fixture previously), then you will need to purchase an AC Adpater to charge the MPC. As such, when purchasing an MPC from our website, we give you the option to purchase with or without the AC Adapter. Please note the MPC does not require a dedicated "charger" per se because the charging circuit is actually built into the MPC itself. Only a simple AC Adapter (i.e. the one that comes with each light kit or exhibit light) is needed to charge the MPC. As a result, there's one less piece of equipment for you to keep track of or carry around. In other words, so long as you have a single AC Adapter on hand, you can both charge your MPC and operate your lights via traditional "plug-in" power should there be an outlet readily available or available free of charge.

 

GENERAL LED:

1. WHY LEDS?

As a general rule, high quality LED lights use 90% less electricity than traditional incandescent or halogen lights. They put out an unparalleled even spectrum of light and have a lifespan beyond ten years. In terms of battery-powered operation, LED lights are the only real alternative given their extreme efficiency in producing high quality light.

 

2. IS LED LIGHT A DIFFERENT TYPE OF LIGHT?

Yes, LED light is a safer and healthier light. LEDs do NOT produce any sort of ultraviolet radiation which causes color fading in printed graphics, art and fabrics. In addition, with LED lights, there is no "buzzing" or "flickering" that many people are sensitive to. High quality "best in class" LEDs, such as the LEDs used by Silicon Lightworks, produce an extremely even spectrum of light that is superb for illuminating virtually any environment.

 

3. WHY ARE LED LIGHTS MORE EXPENSIVE?

LED lights use an actual circuit board to operate and are made of electronic components. Essentially, they are a sophisticated electronic device. However, as the adoption rate of LED lights continues to accelerate and lighting manufacturers gear up for greater demand, costs will likely decline in the future.

 

4. DO LED LIGHTS PRODUCE LESS HEAT THAN ALTERNATIVE OPTIONS?

Yes, LED lights emit much less heat compared to halogen, incandescent or CFL options. In many cases, you can actually feel the temperature difference just by being near the light. The energy used to power an LED bulb is primarily used to produce light rather than heat, creating maximum energy efficiency.

 

5. DO LEDS CONTAIN MERCURY?

No, LEDs do not contain mercury. They can actually be recycled as they do not contain hazardous substances and are manufactured without hazardous substances.

 

OTHER:

1. WHY THE NAME "SILICON" LIGHTWORKS?

The "Lightworks" portion of our name is hopefully self evident. The "Silicon" portion of our name stems from an incredible semiconductor material called silicon carbide, which is fundamental to today’s modern light emitting diode or "LED". It all started a little over 100 years ago when English scientist Henry J. Round of Marconi Labs observed a bright glow coming from a crystal of silicon carbide after a current was passed through it. This phenomenon is now referred to as electroluminescence and is at the heart of all LEDs. Round did little more than note this phenomenon in an obscure electrical journal in 1907. It wasn’t until the mid 1920s when Russian scientist Oleg Losev independently discovered this same phenomenon (also coming from a silicon carbide crystal). Unlike Round however, Losev thoroughly researched his discovery, proposed a correct theory of how it worked and outlined its applications in 16 papers he published from 1924-1930. It is for these reasons Losev is largely credited with the discovery of the LED. Today, silicon carbide crystal is still an essential component used to make LEDs.

 

.

Loading...